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Hello and welcome to Four Grafx Premium Support System!

1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(few lines of css or js). If you want custom work done to the theme, send us an email with as much details as you can(links, screenshots, words) and if we have the necessary time and the project is doable will provide you with a proper quote! Our hourly rate is $50.

4. Support is offered Monday through Friday, but please allow up to 24-48hrs for your ticket to get reviewed & responded to.

5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer(the search engine of this system doesn't work well, so please try search titles in the page).

6. Post as much info as you can on your errors: links and screenshots are always welcomed! If you don't provide any, i might ask, so you're just loosing your time..

7. Please be polite! We will try to do our best in order to make everyone happy!

  Public Ticket Activity

luca icons   Updated 10 hours ago   2   AVENDOR - Responsive Multi-purpose Joomla Template Most recent comment from Oliver Mayer: Hi Luca, I think they will be in the Home Article. They are done with Shortcodes as I know. Cheers, Oli Infinite Technology Source full width vs medium width   Updated 1 week ago   3   BRAINK - Multipurpose One Page / Multi-page Template Most recent comment from Infinite Technology Source: I'll try again reaching out to see if you can assist with my issue below, thanks. William Elizondo Change menu width   Updated 1 week ago   2   RiverS - Joomla Most recent comment from Oliver Mayer: Hi William, if you want to handle this you have to change the Grid Width directly in the index.php of the Template! Search for the Sidebars. Cheers, Oli Koray googlemap   Updated 3 weeks ago   6   AVENDOR - Responsive Multi-purpose Joomla Template Most recent comment from Oliver Mayer: Hi Koray, thanks so much :-)) I have "starred" this Article for other ones :-D Cheers, Oli Koray Modal Seach Box   Updated 3 weeks ago   4   AVENDOR - Responsive Multi-purpose Joomla Template Most recent comment from Oliver Mayer: Glad that I could help :-)) Vladimir Oparin Problem with parallax background when offcanvas is open   Updated July 4, 2016   2   Braink - Responsive Multi-Purpose Joomla Template Most recent comment from Oliver Mayer: Hi there, I have now tested several Things but I don't found a Solution :-( Cheers, Oli Jorge Google maps   Updated June 29, 2016   8   AVENDOR - Responsive Multi-purpose Joomla Template Most recent comment from Oliver Mayer: Yes would maybe the best. Sorry that I can't fix it ... Bentley Foong Liviconds v.14   Updated June 27, 2016   8   AVENDOR - Responsive Multi-purpose Joomla Template Most recent comment from Oliver Mayer: Hi Jorge, in the Template Livicons are integrated, NOT Livicons Evo ... so sorry, but this is not possible! Cheers, Oli Jose Google Maps Error   Updated June 20, 2016   3   AVENDOR - One Page / Multi Page Multipurpose Most recent comment from Cosmin Iorgus: Hi Jose. Still got the issue? Cheers Kemal Set the active button on navigation bar   Updated June 20, 2016   2   SmartOn - Ultimate Boostrap HTML5 Responsive Theme Most recent comment from Cosmin Iorgus: Hi Kemal, Do you still need help with your issue? Let us know. Cheers John Banner background images not displaying properly   Updated June 6, 2016   2   BRAINK - Multipurpose One Page / Multi-page Template Most recent comment from Cosmin Iorgus: Hi John, Not sure you still have issue with this but here is why your background is behaving like that. You are using the parallax header. That means the background image of the parallax is ... John Parallax effect not working on background images   Updated May 25, 2016   5   BRAINK - Multipurpose One Page / Multi-page Template Most recent comment from John: Issue was resolved, thank you for all your assistance ticket could be closed.  Guilmar Align shortcode iframe   Updated May 9, 2016   6   Braink - Responsive Multi-Purpose Joomla Template Most recent comment from Oliver Mayer: Hi there, the Docs are inside of the WS-Shortcode Button included :-) Gummi Retina images   Updated May 6, 2016   4   AVENDOR - Responsive Multi-purpose Joomla Template Most recent comment from Oliver Mayer: No problem :-) Varun Hide module on mobile and tablet view   Updated April 28, 2016   1   AVENDOR - Responsive Multi-purpose Joomla Template Most recent comment from Varun: I have been trying to hide a couple of modules under mobile and tablet layout. I searched and did the following: Module=>Advanced=> Module class suffix, and wrote "visible-desktop". Nothing ...
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