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Hello and welcome to Four Grafx Premium Support System!

1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(few lines of css or js). If you want custom work done to the theme, send us an email with as much details as you can(links, screenshots, words) and if we have the necessary time and the project is doable will provide you with a proper quote! Our hourly rate is $50.

4. Support is offered Monday through Friday, but please allow up to 24-48hrs for your ticket to get reviewed & responded to.

5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer(the search engine of this system doesn't work well, so please try search titles in the page).

6. Post as much info as you can on your errors: links and screenshots are always welcomed! If you don't provide any, i might ask, so you're just loosing your time..

7. Please be polite! We will try to do our best in order to make everyone happy!

  Public Ticket Activity

Varun Hide module on mobile and tablet view   Updated 17 hours ago   1   AVENDOR - Responsive Multi-purpose Joomla Template Most recent comment from Varun:I have been trying to hide a couple of modules under mobile and tablet layout. I searched and did the following: Module=>Advanced=> Module class suffix, and wrote "visible-desktop". Nothing ... Guilmar Align shortcode iframe   Updated 3 days ago   5   Braink - Responsive Multi-Purpose Joomla Template Most recent comment from Oliver Mayer:Hi there, you have done all correct! BUT you can't specify a width or similar cause we're working in responsive, so it will always take 100% of the Width of the Parent container! ... radu mod_articles_category   Updated 2 weeks ago   4   AVENDOR - Responsive Multi-purpose Joomla Template Most recent comment from Oliver Mayer:All right. Sorry but we really can't help in this case :-/ Robert error 403   Updated 3 weeks ago   3   AVENDOR - Responsive Multi-purpose Joomla Template Most recent comment from Oliver Mayer:Hi Robert,glad that you found it :-DCheers, Oli Eirik Iverson image shortcode for 'wide'   Updated March 29, 2016   9   AVENDOR - Responsive Multi-purpose Joomla Template Most recent comment from Oliver Mayer:Yes but that's only for the Module, Shortcodes are provided as is ... Eirik Iverson icon box panel shortcode attributes   Updated March 29, 2016   4   AVENDOR - Responsive Multi-purpose Joomla Template Most recent comment from Oliver Mayer:Not really, sorry but that's not possible for default Jill anchor links   Updated March 28, 2016   1   SmartOn - Ultimate Boostrap HTML5 Responsive Theme Most recent comment from Jill:I have a couple of pages where I have a list of items towards the top of the page and anchor links to further information lower down the page. However, when clicking on the link the page jumps down ... Eirik Iverson Broke Avendors Tabs?   Updated March 26, 2016   3   AVENDOR - Responsive Multi-purpose Joomla Template Most recent comment from Oliver Mayer:Glad to hear :-) yes this happens sometimes! Uwe Hemling sitetitle with horizontal layout - header problem   Updated March 22, 2016   11   AVENDOR - Responsive Multi-purpose Joomla Template Most recent comment from Oliver Mayer:Hi Uwe,super :-)) ja da habe ich wohl leider etwas vergessen, ist manchmal schwierig bei so vielen Optionen ;-))Gruß Oli John Parallax effect not working on background images   Updated March 22, 2016   4   BRAINK - Multipurpose One Page / Multi-page Template Most recent comment from Cosmin Iorgus:John i see your parallax is working with no issue. The ticket is still relevant?Cheers Uwe Hemling list-icon problem with line break   Updated March 21, 2016   5   AVENDOR - Responsive Multi-purpose Joomla Template Most recent comment from Oliver Mayer:Super :-) Eirik Iverson Avendor Tabs -- Text Size/Color   Updated March 21, 2016   6   AVENDOR - Responsive Multi-purpose Joomla Template Most recent comment from Oliver Mayer:If you want to change Text only for a specific page, you have to check the Browser Class, this is individual for each Page :-)) body.active-commercial-overview .nav-tabs > li > a {  font-size: ... Amanda Logo in Header Area   Updated March 21, 2016   2   AVENDOR - WordPress Responsive Multi-purpose Theme Most recent comment from Levon Manucharian:HI Amanda,I already answered your previous ticket,so I'm closing this one,Sorry but we don't work on weekends,Thanks Thomas php7   Updated March 17, 2016   4   SmartOn - Multi-Purpose Ultimate Joomla Theme Most recent comment from Oliver Mayer:Hi Thomas,nein, Roksprocket kann frei heruntergeladen werden und auch für kommerzielle Produkte verwendet werden! Somit hatten wir auch nie Kontakt zu Rockettheme! Ich denke unsere Templates, Module ... John Unable to get the HEADER-TOP to disappear as user scrolls down   Updated March 10, 2016   3   BRAINK - Multipurpose One Page / Multi-page Template Most recent comment from John:Thank you so much, that definitely did the trick..... much appreciated. 
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