Okay

Hello and welcome to Four Grafx Premium Support System!

1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(few lines of css or js). If you want custom work done to the theme, send us an email with as much details as you can(links, screenshots, words) and if we have the necessary time and the project is doable will provide you with a proper quote! Our hourly rate is $50.

4. Support is offered Monday through Friday, but please allow up to 24-48hrs for your ticket to get reviewed & responded to.

5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer(the search engine of this system doesn't work well, so please try search titles in the page).

6. Post as much info as you can on your errors: links and screenshots are always welcomed! If you don't provide any, i might ask, so you're just loosing your time..

7. Please be polite! We will try to do our best in order to make everyone happy!

  Public Ticket Activity

OPENContact form and Top Menu Last comment 17 hours ago from Niklas in SmartOn - Ultimate Boostrap HTML5 Responsive Theme   6 OPENHow to completely disable the mobile version? Last comment 1 day ago from Oliver Mayer in AVENDOR - Responsive Multi-purpose Joomla Template   4 OPENWhere can I insert logo title and alt attributes? Last comment 1 day ago from Oliver Mayer in AVENDOR - Responsive Multi-purpose Joomla Template   4 OPENnofollow links Last comment 1 day ago from Oliver Mayer in AVENDOR - Responsive Multi-purpose Joomla Template   6 OPENTwitter Integration Last comment 3 days ago from Jackson Ricardo Schroeder in TouchM - HTML   5 OPENinstallation package problem Last comment 5 days ago from Oliver Mayer in SmartOn - Multi-Purpose Ultimate Joomla Theme   5 OPENUpdated attached documents Last comment 5 days ago from Cosmin Iorgus in AVENDOR - One Page / Multi Page Multipurpose   8 OPENslider revolution in safari Last comment 5 days ago from Cosmin Iorgus in TouchM - HTML   6 OPENSide-nav menu Last comment 1 week ago from Levon Manucharian in RiverS - Wordpress   14 CLOSEDFAQ page misbehaviour Last comment 1 week ago from Levon Manucharian in AVENDOR - WordPress Responsive Multi-purpose Theme   4 OPENMobile device video can't play Last comment 1 week ago from Oliver Mayer in AVENDOR - Responsive Multi-purpose Joomla Template   5 OPENsmooth scrol Last comment 2 weeks ago from Oliver Mayer in AVENDOR - Responsive Multi-purpose Joomla Template   3 OPENOptimizely on revolution slider Last comment 2 weeks ago from Cosmin Iorgus in AVENDOR - One Page / Multi Page Multipurpose   2 OPENProblems with icons after update Last comment 2 weeks ago from Levon Manucharian in TouchM - Wordpress   4 CLOSEDContact Form/Twitter Last comment 2 weeks ago from Cosmin Iorgus in AVENDOR - One Page / Multi Page Multipurpose   2
https://4grafx.ticksy.com/